From Complexity to Clarity: Sandeep Diamond’s Duty Drawback Success Story

Jill LaMadeleine • November 14, 2025

This case study demonstrates how companies can claim duty drawback on goods imported into the U.S.


The Challenge:

Sandeep Diamond Corporation, a leading manufacturer of high-quality bridal jewelry in India, sells to some of the finest retailers in the United States. While importing their products, the company paid significant customs duties on commodities. They discovered they were eligible for duty drawback—a refund of duties paid on imported goods—but the process was complex and involved a substantial amount of expertise. Handling this internally would have been an arduous and time-consuming task.

The Solution:

A trusted referral led Sandeep Diamond Corporation to International Tariff Management (ITM). ITM’s expert, Jay Charkow, explained the duty drawback process in detail and guided the company through every step. ITM managed the entire process—from initiation to filing the first claim—ensuring all documentation was properly prepared and submitted to U.S. Customs. Their team streamlined the workflow, making the experience seamless and efficient.

The Impact:

Within several months, Sandeep Diamond Corporation received its first refund check from U.S. Customs. The partnership with ITM not only recovered a voluminous amount of dollars but also saved the company significant time and effort. The process was smooth, transparent, and handled by professionals who were easy to work with.

The Takeaway:

For companies that manufacture products overseas and import into the United States, working with specialists like International Tariff Management can unlock substantial financial benefits. ITM’s expertise in duty drawback ensures compliance, accelerates refunds, and eliminates the complexity of navigating customs regulations.

Sandeep Shah

The benefits that we realized working with International Tariff Management was that they made the process seamless from beginning to end.


- Sandeep Shah, CEO, Sandeep Diamond Corp.


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